IT Service Desk Internship

Performance Contracting Group is seeking an entry-level Information Technology Service Desk Intern for its corporate IT operations based in Lenexa, KS. This individual will be designated a mentor and will have the following responsibilities: 

• Support the IT team in maintaining hardware, software, systems, and applications
• Assist with troubleshooting issues and provide technical support
• Shadow Agile development group and participate in core ceremonies
• Lend IT support in areas such as cybersecurity, software development, quality assurance, and business analytics

This internship will run the course of ten (10) weeks during the summer of 2025. Generally, working hours will be Monday through Friday from 8:00 am - 5:00 pm.

Basic Requirements

• Must be currently enrolled in an undergraduate degree program for Computer Science, Information Technology, Management Information Systems, or a comparable field of study
• Must have interested in customer-focused work, supporting the IT Service Desk
• Must have reliable transportation to the office in Lenexa, KS
• Working knowledge of Microsoft Office Suite including Microsoft Excel and Microsoft Word
• Strong verbal and written communication skills
• Ability to work effectively in a team environment
• Ability to learn new job skills by engaging in the technical aspects of the job and applying new skills as they are taught
• Displays excellent customer service skills
• Critical thinking and problem-solving skills
• Ability to multitask

Preferred Requirements

• Local to the KC Metro Area

This role is not eligible for visa sponsorship.